Privacy Policy
1st January 2025
At robertalondon.com, operated by HOCHEE, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit or make a purchase from our Website. We may collect and process the following types of information: personal information you provide when you create an account, place an order, or contact us, such as your name, email address, phone number, shipping and billing address, and payment information; automated information about your device, browser type, IP address, and browsing behaviour through cookies and other tracking technologies; and communication data if you contact us via email or the Website. We use this information to process your orders and deliver products, communicate with you regarding your orders or inquiries, provide customer support, improve our Website and personalise your experience, comply with legal obligations, and send marketing communications (with your explicit consent).
We use cookies to improve your browsing experience. Cookies are small text files stored on your device to collect standard internet log information and visitor behaviour. You can manage your cookie preferences through your browser settings. We do not sell or rent your personal information to third parties. However, we may share your information with service providers who assist in delivering services such as payment processing, order fulfilment, or Website maintenance, and with legal authorities when required to comply with legal or regulatory requirements.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you wish to have your information deleted, please contact us. You have the right to request access to the data we hold about you, request corrections to inaccurate or incomplete data, request the deletion of your data (subject to legal and contractual obligations), and withdraw consent for marketing communications at any time. To exercise these rights, please contact us at contact@robertalondon.com.
We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no online data transmission is completely secure, so we cannot guarantee absolute security. Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites, and we encourage you to review their privacy policies before submitting personal information.
Our Website is not intended for children under the age of 18, and we do not knowingly collect personal information from children without parental consent. We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date, so please review this policy periodically. If you have any questions or concerns about this Privacy Policy, please contact us at contact@robertalondon.com.